1280 Privacy Policy — User Personal Data Protection
This Privacy Policy explains how the 1280 platform collects, uses, stores, and protects your personal information as a user in Malaysia. Please read this document carefully to understand your rights and how we handle your personal data.
Table of Contents
- Information Collected
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- Sharing with Third Parties
- User Rights & Policy Changes
Information Collected by 1280
The 1280 platform collects several categories of information from users when you register, log in, or use our services. This information is collected directly from you or automatically through your use of the platform.
Full name, email address, phone number, date of birth, and encrypted password upon account registration.
Device type, operating system, IP address, browser type, and screen resolution for platform optimisation purposes.
Transaction details in MYR including payment methods FPX and TNG eWallet. Full card numbers are not stored.
Pages visited, games played, session duration, click actions, and in-platform settings preferences.
How Your Information Is Used
All information collected by 1280 is used solely for legitimate purposes directly related to delivering platform services to Malaysian users. We do not use your data for any purposes not stated in this policy.
- Identity verification and account security — Ensures that only authorised account holders can access their accounts and reduces the risk of fraud.
- Financial transaction processing — Verifies deposits and withdrawals in MYR and ensures transaction records are accurate.
- Platform improvements — Analyses usage patterns to improve overall platform performance, interface, and user experience.
- Service communications — Sending important notifications about your account, transactions, and policy updates via email or in-platform.
- Legal compliance — Meets legal requirements in Malaysia, including anti-money laundering and personal data protection obligations.
Related Policies
Contact Us
For enquiries relating to your privacy and personal data, contact the 1280 team by email at [email protected]. We are available every day.
Cookies & Tracking Technologies
The 1280 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
The types of cookies we use are as follows:
- Essential cookies — Required for core platform functions such as login authentication and session security
- Performance cookies — Collects anonymised usage data to help us understand how users interact with the platform
- Functional cookies — Stores user preferences such as language, display settings, and remembered login information
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 1280 platform.
Data Storage & Security
1280 takes the security of users' personal data seriously. All collected data is stored on secure servers with multi-layered protection in line with current industry standards.
- All communications between your device and the 1280 platform are encrypted using SSL/TLS protocols
- User passwords are stored in a hashed format that cannot be decrypted
- Payment information in MYR is processed through payment processors that comply with PCI-DSS standards
- Access to user data within internal systems is restricted to staff who require it to perform their duties only
Your personal data is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law.
Third-Party Data Sharing
1280 does not sell, rent, or share users' personal data with third parties for marketing purposes. However, in the course of operating the platform, we may need to share certain information with trusted third parties in the following situations:
- Payment service providers — To process deposit and withdrawal transactions in MYR via FPX and TNG eWallet. These providers are bound by strict confidentiality agreements.
- Game and content providers — To provide casino games, slots, and Sports Betting. Only the minimum necessary technical data is shared.
- Legal authorities — Where required by Malaysian law or a valid court order, 1280 may be obligated to disclose user information to the relevant authorities.
- Business transfers — In the event of a merger or acquisition, user data may be transferred as part of the business assets, subject to notification to users.
User Rights & Policy Changes
As a 1280 user, you have the following rights regarding your personal data:
- Right to access — You may request a copy of the personal data we hold about you
- Right to rectification — You may request corrections to any inaccurate or incomplete information
- Right to erasure — You may request the deletion of your personal data under certain circumstances
- Right to restriction — You may request that we restrict the processing of your data under circumstances permitted by law
1280 reserves the right to update this Privacy Policy from time to time. Material changes will be communicated to users via their registered email or in-platform notifications. Continued use of the platform after changes take effect will be considered as your acceptance.
Have Questions About Your Data?
The 1280 team is ready to assist with any enquiries regarding privacy, data access rights, or how we handle your personal information. Reach us by email at [email protected] or visit the FAQ page for quick answers.